EU Withdrawal Request
EU Withdrawal Request
At Belsuna, we offer a 30-day return policy for eligible orders.
Additionally, if your order was delivered within the European Union (EU), you have the legal right to withdraw from your purchase within 14 days of receiving your order, without providing any reason.
To exercise your right of withdrawal, please complete the form below and clearly state your decision to withdraw from the purchase.
Please provide the following information:
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Full Name
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Email Address
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Order Number
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Date of Delivery
By submitting this form, you confirm that you wish to exercise your right of withdrawal.
Important Information
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The product must be unused, in its original condition, and returned with all original packaging where possible.
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Return shipping costs are the responsibility of the customer unless the item received is defective, damaged, or incorrect.
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Once your request has been approved, return instructions and the return address will be sent to you by email.
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Refunds will be processed after the returned product has been received and successfully inspected.
If you have any questions regarding your withdrawal request, please contact us at:
Declaration
By submitting this form, I confirm that I wish to exercise my legal right of withdrawal under applicable European Union consumer protection laws.